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Frequently Asked Questions (FAQ) – General Queries, Services & Opening Hours

Everything You Need to Know About Koste’s Tax Depreciation Services

1. General Information About Koste

What Does Koste Do?

Koste is a leading tax depreciation firm, providing ATO-compliant reports prepared by AIQS & RICS-certified Chartered Quantity Surveyors to help property investors and business owners maximise tax deductions.

📌 Learn More About Our Services: Visit Our Website


What Are Koste’s Opening Hours?

Monday – Friday: 8:30 AM – 5:30 PM (AEST)
Saturday & Sunday: Closed
📧 Email Support Available 24/7 – We respond to inquiries on the next business day.

📌 Need Assistance? Contact Us: Request a Callback


Where is Koste Located?

📍 Head Office: Brisbane, QLD, Australia
📍 Servicing Australia-Wide – Our team provides tax depreciation reports in every state.

📌 Get in Touch: Find Our Location


2. Koste’s Tax Depreciation Services

What Tax Depreciation Services Does Koste Offer?

Residential Tax Depreciation Reports – Maximise deductions for investment properties.
Commercial Tax Depreciation Reports – Custom schedules for business properties.
Depreciation Management & Advisory – Helping investors track and optimise tax deductions.
Asset Registers & Insurance Cost Reports – Ensuring compliance and accurate financial planning.

📌 Explore Our Full Range of Services: View All Services


How Much Does a Tax Depreciation Report Cost?

💰 Residential Reports Start From: $695 + GST
💰 Commercial Reports: Custom pricing based on property type & size

📌 Get an Instant Quote: Order Your Report Online


How Long Does It Take to Get My Tax Depreciation Report?

Standard Reports: 5-7 business days
Commercial & Complex Reports: 7-10 business days
Urgent Reports: Express service available upon request

📌 Need a Faster Report? Request Express Service


Do I Need a Site Inspection for a Depreciation Report?

🏡 New Properties: Usually not required (desktop report available).
🏢 Second-Hand & Commercial Properties: Recommended for accuracy.
🔍 Extensive Renovations: A site inspection ensures maximum deductions.

📌 Check If You Need a Site Inspection: Speak to an Expert


3. Koste’s Customer Support & Account Management

How Do I Contact Koste’s Customer Support?

📞 Phone: 1300 669400
📧 Email: accounts@koste.com.au
💬 Live Chat: Available during business hours on our website

📌 Submit a Support Request: Contact Us


Does Koste Work With Accountants & Business Partners?

Yes! We partner with accountants, mortgage brokers, developers, and other property professionals to provide tax depreciation solutions for their clients.

📌 Join Our Partner Program: Become a Referral Partner


How Can I Update My Depreciation Report?

If you have made renovations or changes to your property, you may need an updated depreciation schedule.

📌 Request an Update to Your Depreciation Report: Get a Quote


Does Koste Offer Tax Planning Advice?

No, Koste does not provide tax advice.
However, we work with accountants and financial professionals who can help you interpret your tax depreciation benefits.

📌 Find an Accountant to Help You: Request a Referral


What If I Need a Refund or Have a Billing Question?

💳 All purchases are final once reports are completed.
📞 If you believe there is an issue with your order, contact our support team for assistance.

📌 Submit a Billing Inquiry: Contact Support